In July 2017 I requested that this office contact my husband's secondary insurance to see if they would pay the remaining portion for a procedure I needed to have done. One of the administrative staff was very rude, did not know how to conduct a conversation, insulted me and constantly told me I did not understand the claims process.
I had a toothache and was dreading going to a dentist. I heard about Dr. Akash from a co-worker and decided to try him out. I had to have a Root Canal done and I cant believe how easy it was!! Everyone was very friendly and nice. We have found our dental home!
I complained to the manager and never received a return call. They need a complete overhaul of their administrative staff. There is no such thing as customer service. I immediately cancelled my appointment.
Smile Dental Art is a US Dentist based in Waldorf, Maryland. Smile Dental Art is located at 83 Smallwood Village Center, Waldorf, MD 20602, USA.
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