Excellent staff. Very efficient, friendly and courteous. Dr. was awesome and on point with my entire family. Highly recommend.
I AM ALL THE WAY DONE!!! THIS WAS MY FIRST AND LAST VISIT TO DR. CHIKA'S OFFICE. AND I WANT MY $$$ BACK OR I WILL REVERSE THE CHARGES WITH MY BANK SINCE THE SERVICES I RECEIVED WERE COVERED BENEFITS.
NOT HAPPY AT ALL!!!! FIRST OFF I WAS CHARGED FOR A DILATION SERVICE THAT IS COVERED BY MY INSURANCE. THEN WHEN MY INSURANCE CALLED TO INFORM THEM THAT THE DILATION IS A COVERED BENEFIT THE OFFICE MANAGER, ALDA, ASKED HIM IF HE WAS GOING TO PAY FOR THE DILATION? AND WHEN HE RESPONDED THAT HE WOULD, SHE REPLIED, "NO YOU WON'T. YOU WON'T PAY FOR THE SERVICES" THEN PLACED HIM ON HOLD FOR DR. CHIKA. BY THE END OF THE NIGHT I HAD PAID OUT $125 FOR 2 PAIR OF GLASSES, 2 EYE EXAMS, A DILATION AND $50 HANDLING FEES. BUT I WAS TOLD THAT AS PART OF OUR BENEFITS THAT SHATTER PROOF GLASSES WERE A COVERED BENEFIT. ONLY TO CALL TODAY AND BE TOLD THAT I WOULD HAVE TO PAY AN ADDITIONAL $40 FOR THAT SERVICE.
I love it there. The staff is always friendly and very informative. There is a wide variety to choose from so you are sure to find something. Very Pleased with this business.
Love Dr Chika. Very informed and caring. Staff lies on the face. Have schedules an appointment for my parents when I was there for my vision screening. Forgot all about it in a 12 hours long work day. I got a call past appointment time that they missed the appointment and there will be no show fees. I paid it right then over the phone but the lady lied that she called to remind. She never did. I hate to move my business away for the kind of doctor Dr. Chika is but can not do business where employees lie on your face.
I have always had a great experience at Chika Eyecare. Ms. Chika has a genuine love and concern for her patience and her passion spills over to her staff. They welcome you in like you're a part of the family. I recommend this establishment with full confidence in their service.
Chika Eye Care is a US Health facility based in Waldorf, Maryland. Chika Eye Care is located at 122 Smallwood Village Center, Waldorf, MD 20602, USA.
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