This is not a review of Jared as a franchise, but this individual store located in Waldorf, MD.
When I sent it back to swap them out I was a little disappointed it took 2 months for 2 tiny stones.
But overall great store and employees were very helpful through the process.
Love how my customized ring turned out. At first, i didn't like the color of the stone but then found the perfect color I was looking for and was able to switch out the stones.
This store has a 3.1 star rating for a reason.
Bought wife Pandora bangle for her birthday.
They need to learn what is the 'customer service 'means. My husband spent a few thousand dollars to get my gift but I wanted to return them all because thier attitude only reason why I keeping them is didn't want to hurt his feelings
Wonderful experience!
Previously bought our wedding bands from Jared.
Diamondtologist on scene was very knowledgeable and helped me pick out a great engagement ring. The problem I have with this location stems from the store manager Rob who has the character of a loan shark. During the course of my transaction I utilized rewards certificates that I earned making another purchase on a separate item. I then exchanged the item I used the rewards on but I was not given credit for my $200 reward certificate that I initially used. When speaking to Rob he basically told me that dur ing the transaction a decision was made to save me $40 therefore the separate $200 reward certificates were no longer redeemable. I was in no way informed of this prior and felt cheated out of a promotion that Jared offered me to begin with.
The woman (notice I don't say lady) was VERY rude over the phone. 100% never going to this store ever again. I will happily drive the 1.5 hours to any of 3 other locations I am familiar with so I can see friendly, reliable, honest, and respectful people.
Jared Galleria Of Jewelry is a US Jewelry Store based in Waldorf, Maryland. Jared Galleria Of Jewelry is located at 3088 Waldorf Market Pl, Waldorf, MD 20603, USA.
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