TO add my air broke in June another company came to repair. The reason my a/c did not work Waldorf did not wire the a/c back after the installed the new heater. They expected me to call them back topay for a service they set up to fail.
RIP OFF ROYAL
The other company could not understand why they did not do they job. PS ..this was through my Warranty company..I did tell them I never want them in my home again. They agreed because Waldorf was ripping them off too because they would have paid them a second time to come out for a set up reason
Very bad work ethics; Make you pay for extra work that is not required; Rude and what else?? They lie. Don't do business with this company. Run!!
Worst customer service ever. After 4 missed appointments, the woman booking the appointments screamed at me and hung up on me. It took five appointments (each of which are in four hour blocks) to get a guy to come to the house. To be fair, I'm not blaming the technician, who was perfectly nice once he made it to our house. Instead, it was the woman making the appointments, who self-identified as a "manager" because she's the owner's daughter. Find nice technicians at a place with a receptionist capable of booking appointments and conducting normal business transactions instead.
Zero stars for this company. I have never experienced such unprofessionalism. The technicians are horrible and the service is horrific!
Don't ever do business with this company, you will regret;
If you have been a victim of their bad business practice, contact Better Business Bureau and file a complaint.
No stars came to repair my heat in January. I paid to have old unit removed. The unit is still in my basement in June 2010.
I have had my home warranty service refer this company to me twice and after this last ordeal I had them to never refer this company to me again. They do not communicate well, and after several phone calls, they tell me they can't come out until the next day. I wasnt wasting another day from work with this company!
Waldorf Water Gas is a US Plumber based in Waldorf, Maryland. Waldorf Water Gas is located at 10 Irongate Dr, Waldorf, MD 20602, USA.
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