The two ladies working were very efficient and friendly. My arrangement was ready and it was actually better-looking than what I'd seen online. Excellent! The fruit was also fresh and tasted delicious.
I ordered a birthday arrangement from this particular location. I've never actually visited the spot and was shocked at how small it is once I stepped inside. Lol.
I will go else where for my fruit tray for 50 people!!! I will give my business and my money to someone more pleasant !!!!!
The person who answered the phone was not abLe to speak up. I asked several times for him to speak louder! ! Not only did he not speak up but he barely could answer my questions. I also asked if there was another store that could service Newburg Md. But he could not even tell me this. I asked what time they opened on Saturdays and he thought it might be 8am!!!!!. Management needs to get someone in there that sounds like they enjoy their job and respect the customer on the phone!!!
I'd definitely order from here again! Great customer service and albeit small, the venue is clean.
The 1st time I ordered from THIS place it was supposed to be ready by 9am for pick up. It still wasn't ready by noon. The owner was very apologetic & seemed nice so I filed that away for over a year. I believe in 2nd chances, so I ordered an arrangement to be delivered for my daughter's birthday that never came. Called the 800# & they said to give it to 9pm! 9:15 nothing. I called the next morning. Received a call back from a man who identified himself as the manager who was NOT customer friendly at all. After a couple exploratory questions, he rudely said "Well what you wanna do?" I love edible arrangements & have been a customer since 2010, but I will NEVER EVER patronize THIS location in Waldorf EVER again!
They did forget that I'd ordered balloons as well but once I mentioned it they quickly went to the back and brought out 3 large birthday balloons for me.
Not happy at all with this store. My first order was not what I expected. The strawberries and pineapple not dipped in chocolate were not fresh at all. Went in and another one was made this time it was a lot smaller tank my original order, the strawberries were not sweet at all they were very sour. I was very disappointed at the end of the day I just wanted my refund back.
I am sorry I even took the time to call this store in LaPlata Md.
Sadly, this store only receives a 1 Star based on my experience with them. Be aware that you may not get your arrangement delivered.
Edible Arrangements is a US Florist based in Waldorf, Maryland. Edible Arrangements is located at 3332 Crain Hwy, Waldorf, MD 20603, USA.
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