Thank you again for all your help, looking forward to sending more beautiful flowers through you guys again!
For Mother's Day this year I had an issue scheduling a delivery time for my busy body girlfriend and with the wonderful assistance of Kristen (hopefully I spelled that right) I was able to coordinate a perfect delivery time! Her customer service was above and beyond, even with it being the eve of Mother's Day she made me feel like I was the only customer that mattered. She was even kind enough to call me on Mother's Day to confirm the flowers were delivered!
I ordered a specific arrangement from the website for a memorial service which was base priced at $90 for a round basket arrangement. The arrangement should have been a centerpiece design, the same all around and filling the basket. Instead, it was designed like a frontal focus Funeral arrangement in a round basket on 2/3 filled. It was a cheap illusionary trick to use fewer flowers. When we carried the flowers to the cars it was very obvious and embarrassing.
I am very impressed with the quality of the arrangement I received for my birthday
I wanted to use a local florist for my daughter's wedding even though I was advised to use a larger commercial vendor for all my floral needs. I did my research and decided to use Vogel's as my floral supplier. BIG MISTAKE! What I ordered and what I picked up the day before the wedding were two different things. My daughter's bridal bouquet looked thrown together with carnations popping up all around it and a few roses buried in between. The arrangements I ordered for the altar were NOTHING like the photo I selected from the website. The arrangements were filled with mostly baby's breath, which are accents, and carnations yet what I ordered didn't have anything like that in it. They looked more like bushes than flower arrangements. I was very disappointed but it was the day before and I didn't have time to wait for the florist to make another arrangement. Once the wedding was over I contacted the owner and explained to her my disappointment with my order and she asked me to send her pictures which I did. A week went by and I had to reach out to her again. During our conversation she insisted that she was doing me a favor and I got what my budget could afford. She also basically blamed me for the look of the arrangements. It made me feel like my money wasn't good enough and I should have been happy with my purchase. I will never use Vogel's again and would not recommend them for anyone with a budget.
The flowers are wonderfully fresh and fragrant.
Thanks Vogel Flowers, I placed an online order for same day delivery. I even requested a photo be sent to me before the flowers were delievered and Vogel did not disappoint. I will definitely use their services again.
Vogel S Flowers is a US Florist based in Waldorf, Maryland. Vogel S Flowers is located at 12532 Mattawoman Dr, Waldorf, MD 20601, USA.
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