Military families separated for months and months and you try to keep the love and romance alive from around the globe and Flowers on Base just lies and takes your money and ruins it.
1.0 star rating 4/8/2016
Thanks for messing up a sweet gesture for my wife's birthday and doing nothing about it.
Well, I ordered from them specifically because they said they could and they didn't deliver. Avoid the lies and forget getting any money back. I should have just ordered from the local shop and had one of her co-workers pick them up and put them on her desk.
I'd like to give them a zero star rating!! Ordered flowers, balloon, and a bear. She never got the balloon or the bear. The flowers were half dead. Then trying to get a hold of these to people to get the problem resulted is a joke!! They either keep giving you a different phone number to call or saying there is nothing they can do. Sad to think they are aloud to service our military. They should be embarrassed.
1 review
I could have had her go to a local flower shop myself and not pay extra fees ordering from the states if it couldn't be delivered. They lied to me and took my money. I went with Flowers on Base because they would deliver to that base, I spoke to them on the phone to confirm. Lies!
I am very frustrated. I ordered from Flowers on Base because they said they could deliver to the lodge on a military base my wife was staying in another country. Well, my wife got a call the day it was supposed to be delivered that she needed to go to a flower shop off base and pick them up.
My wife was post call after a 24 hour shift getting ready to sleep and got the call that she needed to drive off base and pick up the flowers. Not cool! I contacted Flowers on Base and all they could say was, I am sorry. They would not even refund the delivery fee I paid. They said the delivery fee was not for delivery and that it was for international fees. Not what the receipt says.
Flowers On Base is a US Florist based in Waldorf, Maryland. Flowers On Base is located at 3825 Leonardtown Rd #4, Waldorf, MD 20601, USA.
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