I WARN YOU, STAY FAR AWAY FROM THIS PLACE!!!
I
As a result of this spectacular job, I have decided to make Dryclean Express my "regular spot" and I have yet to be let down. Do I expect to? Maybe, but things happen. Human error is a constant variable in whatever we do but at this moment in time, I'm content in the decision i made six months ago to give a spot that seems to getting a heck of a lot more negative than positive reviews just one chance at impressing me.
Lowest price around, 1 to 2 day turn around, no problems thus far.
ABSOLUTELY TERRIBLE!!! I WISH I HAD READ THE COMMENTS PRIOR TO TAKING MY CLOTHES HERE. I WENT TO TRY THIS PLACE FOR THE FIRST TIME, I DROPPED OFF 5 DRESS SHIRTS AND A PAIR OF SLACKS. WENT TO PICK UP MY ITEMS THE NEXT DAY AND THE ITEMS WERE STILL DIRTY AND THEY EVEN DAMAGED MY YELLOW DRESS SHIRT. THEY OFFERED TO CLEAN ALL THE ITEMS AGAIN AND I PICKED UP THE ITEMS THE NEXT DAY AND STILL THE ITEMS WEREN'T CLEAN. MY YELLOW SHIRT HAD BLUE DYE UNDER THE SLEEVES AND AROUND THE NECK. THE MANAGER (WILL) IF THAT'S WHAT YOU WANT TO CALL HIM, ACCUSED ME OF WEARING SOMETHING THAT CAUSED THE STAINS AND REFUSED TO GIVE ME MY MONEY BACK OR OFFER TO REIMBURSE ME FOR THE SHIRT THAT THEY DAMAGED.
Having read the reviews, I was a bit hesitant to bring my clothes to this spot. I invest in my outfits so the horror stories here were enough to cause me to go miles out of my way in order to get my cleaning done. Well, my first experience with them was after I had an incident in which cooking oil spilled onto my sports coat during a weekend dinner party. Not just a little, but about a fourth of a cup which is a lot for a wool coat. Driving to my usual spot on the weekend was not going to happen. The nearest choice to me was Dryclean Express. When i presented my sports coat, I was told what I already knew: That this type of stain might not come out. I decided to chance it anyway and was i pleasantly surprised. Not only was my sports coat perfectly pressed but the stains were totally gone. I stood there for literally a could of minutes inspecting the coat in both awe and disbelief (due to the reviews here).
THIS GUY WILL GOES OUT TO USE THE EXAMPLE OF, IF I BOUGHT A BURGER FROM BURGER KING AND ATE THE FOOD AND WASN'T HAPPY WOULD THEY GIVE ME MY MONEY BACK? I ASKED HIM WAS HE SERIOUS? I GRABBED MY CLOTHES AND LEFT BEFORE I WENT OUT OF CHARACTER.
Always friendly, affordable, don't lose my items, and do a great, timely job!
I will never use this place again. Took my wife's little black dress in and the only thing wrong was deodorant stains on one arm it is still there. The comforter I took on had some stuff on it I could get out in the washer, but due to its size I have to have it cleaned. The spot is still there. I now understand the cheap price and why they only take cash up front, so you can't refuse to pay them for putting your clothes in a dry cleaning bag and calling them cleaned when I know they weren't touched.
Dryclean Express is a US Laundry based in Waldorf, Maryland. Dryclean Express is located at 3138 Crain Hwy, Waldorf, MD 20603, USA.
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