When I brought my car in, there were NO warning lights on..When I picked it up, there were 2..When I notified them, they just said oh, those were from historical codes already there and refused to address it. I don't know what else they did to the car, but whatever it was, it had an effect on my battery to the point where it would drain after two days and left me stranded at a service station and to pay for roadside assistance AND a new battery! Do you think they took any responsibility for that? Nope! Also, they failed to secure my wheel well liner, causing it to drag on the road and get destroyed. They did fix that, however I was told it would be fixed "fairly quickly"..I don't know what their definition of "quickly" is but 2 hours for a 20 minute job? No..sir, not quick at all.
Repair ok. Customer Sevice low, work took longer than expected but communicating the last minute delay was lacking, cost me money to use alternate travel due to their lack of calling. One call would have made the different.
Nice staff quick in their work and turn around is good considering it is the holidays
Had many good experiences here in the past, but this was not one of them. Paying cash, not going through insurance. Simply wanted a quote on replacing a bumper cover and painting it, nothing more nothing less. Something they have a set number of hours for and have done a million times before. They insisted on insisting the vehicle and taking all of our information to put into the system, neither of which was pertinent considering i am paying cash and didn't want anything else done to the vehicle. When i questioned this the first lady helping me was very rude and walked off without saying a word and returned to get office. When i asked the receptionist if she was coming to look at the vehicle since she insisted she went to get her but she refused to continue helping me. So another gentleman came out who was much nicer bit still claimed he couldn't give me a quote on replacing a single part and painting it without inspecting the vehicle and putting all of our information into their system.
When the front bumper of my Mercedes needed replaced and painted, they did an outstanding job. So, when a runaway shopping cart dented my passenger door, I didn't hesitate to return. It was too small a job to submit to insurance, but they agreed to repair, repaint and blend for $700. Then they needed an additional $200 to properly finish the job and make it look like the door hadn't been repainted. I was a little taken aback by the additional charges, but in the end, I could t be more satisfied with the work. I would highly recommend this business.
Complete Auto Body Service Center is a US Car Repair based in Waldorf, Maryland. Complete Auto Body Service Center is located at 2360 Crain Hwy, Waldorf, MD 20601, USA.
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