Very honest and won't make you get work done you don't need. Been lied to by the dealer on numerous occasions. Saved me literally. Thousands of dollars in uneeded repairs. I trust them with my vehicle.
If I could give this a negative star I would. 2000 GMC SIERRA 1500 (Who pays for a COURTESY CHECK? WOW!) I will jump right into it. My work truck had some noise coming from the front end. I took it in to Myers Auto. I told them I suspect its the wheel bearings on the LEFT side. They performed a check and sure enough it was the wheel bearings, but on the passenger side. I had them replace this item, paid them and went on. The next day I am coming from a landscaping job in DC. I had to make a quick stop because I was cut off in traffic. I noticed immediately there was an issue with the brakes. I immediately call Myers and let them know the issue and this is the first time I have had the brakes basically go out on me, keep in mind that Myers did my brake job for me in March 2017. I talked to Rick the manager(I assume) I stated i was not not being accusatory, but i have never had an issue with the brakes until now, oddly enough after the wheel bearings were replaced by Myers, so I asked could he perform a courtesy check. He said yes we can do it. I get a call the following day, and Rick tells me that there is major rust and leakage with the brake line and it will cost about $908, but he had also gave me a cheaper fix that would cost $567(Which he later stated he never said, i could have misheard him so I will go with it) so to start the work it will be $908, but he warned with the rust there could be additional damage or issues. Well I had just paid Myers Auto $414 for the wheel bearing work and changing a fuze in my window, not even 24hrs prior(Thursday 12 Oct). I told Rick, I was not going to have the work performed at this time, he then states, well I have to charge you half the price of an hour labor for my technician checking it out. (WHAT) Remember he agreed that this was a COURTESY check, so when did we start paying for courtesy checks? ($47) paid to Myers Auto for a courtesy check. I could have been dishonorable and took the truck for free out of the parking lot with my back up key, but i happened to be a man of integrity, which means doing the right thing when no one is looking. I hesitated to make this post, but now my work truck that has worked for me faithfully since March 2017, now will not even stop when I am idling in drive. How do I go from braking fine traveling in and around DC from March 2017 to Oct 12th,2017 when picked the truck up from Myers to Oct.13 the hard brake in traffic to driving truck to Myers on Oct 15th evening dropoff, to Oct.16 evening pickup no braking whatsoever, disappointment is and understatement. I was hustled and my only recourse is making sure I review so this dishonorable service will not happen to anyone else. . I plan to post as much as possible to let friends and family know that I got hustled by Myers Auto Service off Pika Drive in Waldorf,Md.
I'm a towing company and I highly recommend my customers to this shop they do great work for great prices. Very knowledgeable technicians, polite and respectful they are one of the most trusted shops in our area if not the most trusted. I even take my personal vehicles here. If you have a problem with your vehicle don't hesitate even one bit to let these guys look at it they do the most honest work and won't charge you or force you to buy any unnecessary items which is a great thing if you aren't a mechanic yourself. Thanks a lot keep up the great work!
Been getting my cars serviced here for years. Can't say I have ever had a bad experience. Customer service is always good, and if something doesn't need fixing, they are honest and will let you know. The pricing seems fair.
Great customer service! They are knowledgeable and my car is running better than it has in a long time! They explained everything and made sure that I consented to any service before touching my vehicle. I was in the shop for almost 6 hours due to the repairs needed for my vehicle but they offered if I wanted to order lunch with the staff and were willing to drop me off somewhere, if needed. I will be back in the future; hopefully only for oil changes and maintenance only!
Myers Auto Service is a US Car Repair based in Waldorf, Maryland. Myers Auto Service is located at 11710 Pika Dr, Waldorf, MD 20602, USA.
Please contact with Myers Auto Service using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Myers Auto Service opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Car Repair in Waldorf