Ordered online for a "Same Day" printing job. Showed up 2 days later only to be told I still needed to wait because they weren't done yet.
How shameful of the Waldorf Staples location! I went in and purchased a presentation folder and some paper (blue cardstock) to have 10 pages printed from my thumb drive. No one ahead of me and 3 technicians telling me that ie would be at least a 30 minute wait. When I asked why, I was rudely told to go to Office Depo (their competitor) if I needed it sooner. Hahaha, I didn't purchase anything and yes, you can bet that from now on I'll go to Office Depot! #stupidsuggestion
This store is horrible, no one greets you when you enter the store however, the employees stare at you the whole time. They never have the size shipping boxes I need and there is no one to ask for help to see if they have some in their back inventory. When I was leaving the store one of the employees bump into me and did not say excuse me. This store is one of the worst staples in all of Maryland!
The worst online pick up EVER!!!! I will never come back to this store ever again. I received an email from FedEx indicating that my online order had arrived at the Waldorf store at 12:09pm. Not wanting to be impatient I waited the rest of the day for an email to arrive stating that my order was ready for pickup. Seven HOURS later - no email so I went online for assistance. At first the customer service rep said it hadn't arrived at the store but they forwarded a link to FedEx which said it did arrive! Then they said to call the store. So that was a waste of my time. So I called and after 15 minutes of being placed on hold and bounced around they said my order was there and ready. Later I arrived at the store and there was only one customer service rep handling the regular and lines customer service line which meant I had to wait for the entire line to empty before she got to me. Then and this is the best part - she asked for my name and just handed me the product I ordered - no ID , no receipt, nothing to do in the computer she just handed it to me - so I waited in the store while she checked an entire line out and all she needed to do was hand it to me and I told her why i was there when I first arrived. This is the last order I ever place with STAPLES - AMAZON FROM NOW ON EVEN IF IT COSTS MORE!!!!!!!
Stood in like for like 20 min. Did not mind waiting, then I get to the ups section did everything and then was told they don't ship to P.O. boxes. This would of been fine if this is the first time i shipped to a p.o. box from this location. The the assistant manager said "Well I been doing this for 10 years and never shipped to a p.o. box. And asked if I had the paper I signed showing I did that. Of. Course I don't seeing as how I didn't think I would need to prove I ship something out of the same dam location previously. Showed the payments made to them and all. I guess in his 10 years he did not recieve the proper training as the other associate that helped me. Biggest waste of my time.
Staples is a US Electronics Store based in Waldorf, Maryland. Staples is located at 2957 Festival Way, Waldorf, MD 20601, USA.
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