9
11110 Mall Cir, Suite L06, Waldorf, MD 20603, USA
Waldorf, Maryland 20603
+1 301-632-6202

Really bad costumer service. It was the first time but it will be the last time i come to this store.

I was having some charing issues with my Samsung Galaxy, After 2 visits to other T-mobile stores and a slew of different chargers I was still having trouble and was on the verge of throwing the phone out the window and backing my car over it!

I am satisfied with this venue however. It is well-organized, clean and the employees are definitely knowledgeable.

The store is nice and they have the latest in phones and more. The employees are very nice.

T-mobile is awesome with informing customers of the current status of pending orders. I received several text message updates that my new phone had been ordered, shipped and finally ready for pickup at the store. Amazing!

The next day when I went to pick up the phone Kevin was again working. Although there weren't any customers in the store I do feel like he was a bit distracted on his own personal phone. My Samsung Galaxy needed to go through the "Smart Switch" process. This took forever and I waited about 45 minutes to an hour before my new phone was good to go.

After some preliminary steps Kevin mentioned that he thinks my charging port on the phone was slightly bent (it's quite hard to see into the port). He implied that he could order a new phone for me and it'd be ready the next day by noon. Since I have insurance my total damage for a new phone was $5.80....very nice!

Everybody is so friendly there if you go there ask for plum

When I arrived at this particular venue I was assuming I wouldn't get the issue resolved, again. But Kevin, one of the two store associates, was so helpful and actually took his time to help diagnosis the problem. My phone had stopped "fast charging" some months ago and I couldn't, for the life of me, figure out why.

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T Mobile — Electronics Store in Waldorf

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T Mobile

Electronics Store at 11110 Mall Cir, Suite L06, Waldorf, MD 20603, USA. Here you will find detailed information about T Mobile: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    10:00 AM – 9:00 PM
  • Tuesday
    10:00 AM – 9:00 PM
  • Wednesday
    10:00 AM – 9:00 PM
  • Thursday
    10:00 AM – 9:00 PM
  • Friday
    10:00 AM – 9:00 PM
  • Saturday
    10:00 AM – 9:00 PM
  • Sunday
    12:00 – 6:00 PM

Rating

4
/
5
Based on 9 reviews

Contacts

Categories:
State:
Maryland
Address:
11110 Mall Cir, Suite L06, Waldorf, MD 20603, USA.
City:
Waldorf
Postcode:
20603

About T Mobile

T Mobile is a US Electronics Store based in Waldorf, Maryland. T Mobile is located at 11110 Mall Cir, Suite L06, Waldorf, MD 20603, USA.


Please contact with T Mobile using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find T Mobile opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about T Mobile

  • Amelia
    Added 2015.12.30
    Really bad costumer service. It was the first time but it will be the last time i come to this store.
  • Noah
    Added 2015.12.26
    I was having some charing issues with my Samsung Galaxy, After 2 visits to other T-mobile stores and a slew of different chargers I was still having trouble and was on the verge of throwing the phone out the window and backing my car over it!
  • Cody
    Added 2015.11.11
    I am satisfied with this venue however. It is well-organized, clean and the employees are definitely knowledgeable.
  • Lauren
    Added 2015.05.01
    The store is nice and they have the latest in phones and more. The employees are very nice.
  • Leah
    Added 2015.03.22
    T-mobile is awesome with informing customers of the current status of pending orders. I received several text message updates that my new phone had been ordered, shipped and finally ready for pickup at the store. Amazing!
  • Aidan
    Added 2015.01.25
    The next day when I went to pick up the phone Kevin was again working. Although there weren't any customers in the store I do feel like he was a bit distracted on his own personal phone. My Samsung Galaxy needed to go through the "Smart Switch" process. This took forever and I waited about 45 minutes to an hour before my new phone was good to go.
  • Anthony
    Added 2014.09.20
    After some preliminary steps Kevin mentioned that he thinks my charging port on the phone was slightly bent (it's quite hard to see into the port). He implied that he could order a new phone for me and it'd be ready the next day by noon. Since I have insurance my total damage for a new phone was $5.80....very nice!
  • Melissa
    Added 2014.05.08
    Everybody is so friendly there if you go there ask for plum
  • Amia
    Added 2013.10.27
    When I arrived at this particular venue I was assuming I wouldn't get the issue resolved, again. But Kevin, one of the two store associates, was so helpful and actually took his time to help diagnosis the problem. My phone had stopped "fast charging" some months ago and I couldn't, for the life of me, figure out why.
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