Walked in, employee at the desk was so rude and full of apathy. He wouldn't make eye contact with me. The first thing I said was "Hi I was looking to check this place out! Do you offer day passes? His response
I have not even been to this location but after reading all of the comments it sounds like every other LA. The front desk having to answer phones, sign people in among other things is hard to do have some empathy and look at the positives. 1) Once you sign up and have your key card they try not to make you wait, it was busy and clearly more then one front desk could handle so where was the other one ? 2) I'm guessing he was explaining that the chlorine is at the correct amount and I am so sorry about the hot water but we can't just use any random company to service equipment or just add or subtract chlorine levels it's a safety hazard either way. 3) About the hot water heater, you can't drive your ford to a chevy dealer to have it serviced under the warranty or repaired just like with hot water heaters. So great job LA at staying
I just called to speak to a membership consultant about signing up. I asked about the initiation fee online. She tells me that she's unfamiliar with the online process and told me to come in person to sign up. She was rude and uninterested. Then I asked to hand the phone to someone who is familiar with the process. It was ridiculous. I'll just stick with my gym.
Rude employees, packed gym and once again horrible staff! It was one guy that worked here when they first opened up, he was very nice, caring and attentive to all of the gym members and people in general. They need to bring him back!
Nice open clean areas. Best times to go are at 5am or 9:30pm when the herd dies down. The sauna is my fave- only reason I won’t cancel lol I don’t care too much for the classes but the variety is machines and weights is good for me. Child care isn’t great just like at any other LA fitness- they just have one person in there with a bunch of kids staring at a TV with a little play place and tiny bathroom- can’t expect much for for “unlimited” limited hours for just $10/month (8am-12pm & 4pm-8pm) my son hates it but mommy needs to get her fitness in
I am a member at the Capital Clubhouse Gym. I was looking to check this place out for a new place to workout and meet singles. After reading the reviews I decided to try.
"Uggh yeah" while holding a phone to his ear. Then he proceeded to take a call that was waiting because I heard him say "welcome to ..." Then a customer came in and he reached for their pass from beside me to scan it. I couldn't believe what was happening here. I looked around, turned my head, grabbed my things and left. This place is a complete management FAILURE. I will NEVER return.
La Fitness is a US Gym based in Waldorf, Maryland. La Fitness is located at 2916 Festival Way, Waldorf, MD 20601, USA.
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