Loved the NO HIGH PRESSURE sales atmosphere. I hate being "accosted" and "stalked" through a store by associates. Angela introduced herself and asked how shoe could help us but really it was all about how we felt sitting in each particular chair - there wasn't really a rhyme or reason to which chairs we preferred so we just had to try them all out. Angela gave us the space to do this and we felt comfortable taking our time finding what we really liked. When we were closer to a decision Angela was helping another customer and Christine came over to see if we needed any more information. We made our selection and Christine helped us complete the purchase. Both ladies were very friendly, knowledgeable, and professional. Christine sat down and joked with us as I "browbeat" my husband into getting the matching set of chairs that I preferred. When he wasn't being decisive enough for me I warned Christine that there was about to be a fight in her store (completely joking) and she deadpanned with "just don't mess up the furniture." HA! That had me laughing for sure. It was a really pleasant experience start-to-finish. The store was clean and uncluttered with aisleways that were easy to navigate and furniture groupings that were pleasant to view (instead of just rows upon rows of furniture). They offered lots of different recliners to try out for which I am grateful. My last couch was purchased on the internet and I didn't want to do that again because when it arrived I found it really uncomfortable. It was great to be able to try out a multitude of recliner options. We went on Black Friday and the store was adequately staffed for the number of customers present - we didn't have any wait time to be helped. Also we got a FANTASTIC deal on the chairs we bought. We got both for less than I was expecting to pay for one.
We have been here numerous times and they have been very helpful finding furniture that meets our needs and matches the look we were going for. They even drove an hour to measure our still being built house to ensure we got furniture that fit and looked good when our house was complete.
Great Selection of furniture. Very helpful staff.
Great customer service. Much better than another Galleria we've visited in Alexandria. Definitely looking forward to returning for our new furniture. Salesperson was not pushing, knew her products and was keen on her customers.
Great customer service! Quinton is absolutely a pleasure to to work with!
La Z Boy Furniture Galleries is a US Furniture Store based in Waldorf, Maryland. La Z Boy Furniture Galleries is located at 12100 Jefferson Farm Pl, Waldorf, MD 20601, USA.
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