Upon my arrival Britni met me and escorted me to Elias M. Who actually handled the sale. Again very helpful and appreciated the fact that we could have gone to the dealerships closer to our home but choose them.
Ricky H
My husband loves his RAM! Thanks to Andy (you rock!!!) Shelly and especially my girl Dominique. You three made it happen with putting us in a new vehicle. We literally just came in for an oil change. Everyone was nice and professional and honest. Thanks again and we look forward to seeing and working with you again. Highly recommend you.
I recently went in for service at Waldorf Dodge for my 2012 Jeep Grand Cherokee. The Service Manager Wes Elliott, was outstanding! I initially was not happy about the service visit and when Wes heard about what happened, he personally addressed all of my concerns. He personally test drove my vehicle and made sure it was repaired correctly, he was in communication with me the entire time about the repairs, and returned my vehicle to me completely fixed, washed and detailed, and with a full tank of gas. In an industry were service standards are traditionally low, Wes and his team at Waldorf Dodge went above and beyond to take care of me and my truck- they really made me feel like a valued customer!
We are very happy with the customer service we received and with car in general.
After I agreed to purchase the car I was contacted by the sales manager Danny, again very helpful, polite, and very appreciative that I purchased from this dealership. He recognized that I had searched numerous other dealers and was pleased to know that between their staff, Britni, and their selection I choose their facility.
Im a car fanatic/ Enthusiast and Dodge is definitely at the top of my list for favorite car brands. I love how they're a performance brand! I've spoken with a lot of people at this dealership and they all are very respectful and nice. Had a great talk with Ernie! He gave me the motivation to not short change myself on reaching my goals! Also one of the ladies at the front desk let me start up my dream car; the Dodge Challenger hellcat. That was definitely one of the best days of my life and I won't EVER forget it. Thanks and Keep it up
The service managers are excellent and really go the extra mile to know the customer and make sure all needs are met. We had a recurring issue with a vehicle and they needed to service it. Rather than to inconvenience me, because no loaner was available, the manager picked the car up from my house and returned it when finished... and washed it!
I contacted Britni via email about a car I was interested in for my daughter. She was quick to respond and very helpful. Britni provided all of the information I needed and quickly answered any question I had.
-Lee & Tim
Waldorf Dodge is a US Car Dealer based in Waldorf, Maryland. Waldorf Dodge is located at 2294 Crain Hwy, Waldorf, MD 20601, USA.
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